ABOUT US

Award-Winning

Hospitality Management

Founded in 1943, Brittain Resorts and Hotels continues to be the leading full-service hospitality management company in the Southeast. Providing multi-layered expertise in all disciplines of hotel and resort operations, BRH enriches the lives of our team members, guests, partners, and the communities we serve by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,700 rooms, suites, and condos under management, as well as over 45 restaurants and bars, we continue to offer recognized proficiency in all verticals within the hospitality space. From measured and benchmarked operational strategies to proprietary data-driven decision-making in human resources, revenue management, and sales & marketing, BRH’s defined processes ensure each property is best positioned to thrive in our unique markets.

70+

Corporate Employees

2,650+

Employees

30+

Premier Resorts & Hotels

45+

Restaurants & Bars

4,700+

Rooms, Suites & Condos

$225M+

Annual Revenue

Our Mission

“To enrich the lives of our team members, guests, partners and the communities we serve by delivering exceptional guest experiences, a supportive work environment and best-in-class returns to our owners.”

Decades of

Hospitality Expertise

Boasting decades of expertise in diverse aspects of hospitality across major brands, our Brittain Resorts & Hotels team is uniquely equipped with capabilities, resources, and relationships. In contrast to hotel management norms, we’ve nurtured an internal team with profound experience in various hospitality disciplines. Our brand experience sets us apart, ensuring a comprehensive understanding of each property. Our people not only distinguish us but also form the bedrock and most valuable asset of Brittain Resorts & Hotels.

Core Values

Stewardship

We ensure the careful and responsible protection and management of the assets, reputation, and long-term functioning of Brittain Resorts & Hotels.

Core Values

Service Excellence

We exceed customer expectations by creating a positive work environment for our team as well as focusing on hotel customer service training.

Core Values

Teamwork

We acknowledge that almost every interaction supports a part of a team, and through our collaborative efforts we align our common goals. We proactively engage others, which has a dramatic effect on efficiency and job satisfaction. We share best practices and ideas and are engaged early in decision-making.

Core Values

Family

We respect individual feelings and contributions. We thoughtfully consider and encourage ideas and viewpoints, and embrace our differences. We thrive under high standards, prospering when individuals grow and excel at new challenges.

Core Values

Accessible

We pursue and value others’ viewpoints, and desire to learn about sentiments different from our own. Through consistent two-way communication, internally and externally, we encourage fresh ideas to address business issues and make Brittain Resorts & Hotels a better company.

Core Values

Integrity

We demonstrate integrity by trusting, respecting, and empowering our associates, and operating every day with authenticity, honesty, and dependability. We are each accountable for doing the right thing.

The foundation for Brittain Resorts & Hotels was laid long before our company was formed with roots beginning in 1943 at the historic Chesterfield Inn in the heart of Myrtle Beach, S.C. The entire Brittain family worked as a team, doing everything from making beds to washing dishes on busy weekend nights while honing the ever-changing marketing and guest satisfaction skills that are paramount to establishing a robust repeat business base. Everyone worked hard and helped each other whenever necessary. Integrity and trust were and are ubiquitous even today. The most treasured assets were a person’s word and reputation. A handshake was a binding contract.

These quality traits have remained a core part of our family-owned business of today and are the cornerstone of the company. You are invited to “take a vacation from ordinary” as you explore the reputation of integrity, exceptional dependability, and ultimate service provided by Brittain Resorts & Hotel’s team of professionals.

We have a simple philosophy when it comes to our owner’s vacation property: We treat your property as if it were our own. You get peace of mind that we will care for your investment professionally, responsively, and with the focus of an experienced management team that will endeavor to maximize occupancy, keep your property well-maintained, and deal with any situation promptly.

There can be huge benefits to owning a vacation rental property. You not only get memorable vacations with family and friends but you can also list your property with us and make significant rental income. There can be additional tax benefits such as expense deductions and depreciation.

We love what we do. Our team of professionals practices the core competencies established by the Brittain family by devoting a tremendous amount of energy and time to remain current on market conditions as they balance maximizing rental revenue and maintaining your property.

80 Years of Experience

History

& Culture

Meeting the demands of all our property owners requires that we dominate three basic areas: legendary guest satisfaction, property management, and marketing.

Management

Services

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