Front of House Supervisor

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!

What will you be doing?

As a FOH Supervisor, you’ll support the management team by overseeing staff, maintaining service standards, and ensuring an exceptional guest experience. Key responsibilities include assisting in daily operations, training team members, managing schedules, and upholding safety and quality standards throughout the restaurant.

Front of House Supervisor responsibilities include, but are not limited to:

• Ensuring incoming staff complies with company policy
• Perform duties such as serving, bartending, hosting, bussing, and food running to ensure all aspects of service are covered when needed
• Training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy and handling complaints Complete end of day cash drops
• Complete daily F&B reports
• Ensure proper cash handling procedures are followed Keeping track of employees’ schedules and performance Managing and monitoring the service levels at the restaurant
• Ensure all SLED laws are being followed in the establishments
• Ensure the proper standards of opening and closing the restaurant is achieved
• Ensure proper communication within the department by conducting regular meetings with all team members.
• Recruit new hires, training, coaching and counseling team members, following company, state, and federal regulations.
• Other duties as assigned

What are we looking for?

• Flexibility for day, night, and weekend shifts
• 2 years in a previous restaurant management or supervisory position
• Bartending experience strongly preferred
• Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases)
• ServSafe Certified is a plus, but not required
• Teamwork and collaboration
• Must be able to work in a fast-paced environment, and stand for long periods of time
• Proven job reliability, diligence, dedication, and attention to detail
• Must be able to communicate clearly and professionally with guests, coworkers, and supervisors

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Who are we?

Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.

Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.

We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you’re looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

Don’t miss out on your dream career…explore current openings and sign up to receive updates on featured job opportunities: www.brittainresorts.com/careers-email-sign-up

Check out Tide to Table at www.tidetotablerestaurant.com

Connect with us! @brittainresorts

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.