Group Sales Manager

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do ~ join our team in one of the various hotel and resort jobs we have available! As leaders in the area’s hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Brittain Resorts & Hotels offers many employment opportunities in the Myrtle Beach, SC area to elevate jobs to careers.

Turn a job into a career by joining the team at Brittain Resorts & Hotels in Myrtle Beach, SC.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Complete your application today for any of our immediate openings and find out why we were voted one of the Best Places to Work in South Carolina.

Who are we?

Brittain Resorts & Hotels specializes in legendary guest satisfaction, property management, and marketing. The foundation for our success was laid long before the company was formed, with roots beginning in 1943 at the historic Chesterfield Inn in the heart of Myrtle Beach, S.C.

From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level. With over 4,000 rooms in the portfolio, BRH currently operates 22 hotels and resorts and 45+ restaurants & bars within the United States.

Our team is made up of dedicated, talented individuals who constantly push the boundaries to provide our clients with the best in customer service. With us, you can be confident that your hard work and dedication will be rewarded with exceptional opportunities for growth and advancement. Our associates are our biggest asset, and we promise to take care of them just like our guests.

What will you be doing?

The Group Sales Manager serves as a representative for their assigned resorts by promoting the city as a prime destination, implementing sales and marketing strategies, fostering client relationships, managing the sales process, and handling related duties to build business for the properties.

Group Sales Manager responsibilities include, but are not limited to:

• Represents Resorts to appropriate organizations/groups for the purposes of generating interest in the City as a viable destination; develops, coordinates, and implements comprehensive athletic event marketing and sales strategies including but not limited to attending trade shows, trade missions, out-of-market and in-market sales calls, advertising, and direct mail.
• Maintains a working knowledge of all available facilities, event amenities, attractions, and services in the area, both public and private, to effectively educate prospective clients and acts as liaison between these entities and the client. Creates client familiarization trips, as needed, to present Resorts capabilities.
• Maintains positive relationships with clients to encourage repeat and recurring business.
• Prepares proposals, contracts, group resumes and any other documentation deemed necessary.
• Addresses and resolves any issues or complaints regarding the sales process.
• Responsible for generating and maintaining all group contacts for all business booked and turned down. Must also have the ability to capture and enter all leads in the CRM.
• Clearly communicates group needs to the properties to ensure they are prepared to meet them
• Maintains weekly and monthly sales productivity statistics and prepares individual reports for the Director of Group Sales.
• Other duties as assigned.

What are we looking for?

• Must be able work on-site in Myrtle Beach, South Carolina
• Prior hospitality management or sales experience required
• Prior resort/hotels sales experience strongly preferred
• Knowledgeable about the hotel and hospitality industry workings
• Proficiency with general office equipment and PC applications (i.e. multi-function copiers, word processing, spreadsheets, databases, email, remote desktop connections)
• Experience using CRM systems
• Proven job reliability, diligence, dedication, organization, and attention to detail
• Customer service excellence with a strong orientation towards client satisfaction
• Proven ability to overcome client hesitations and successfully close sales
• Capable of establishing and maintaining an extensive client network
• Demonstrated proficiency in persuasive negotiation techniques and outstanding follow-up skills
• Effective written and verbal communication skills, ensuring clarity and conciseness
• Familiarity with budget software and financial management
• Proficient multitasking and prioritization abilities
• Collaborative and effective teamwork with diverse individuals
• Excellent interpersonal skills and a customer-centric approach

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Bonus Program
• Medical, Dental, and Vision coverage options
• Paid Time Off
• 401(k) retirement plan with company match 
• Paid Parental Leave (16 weeks)
• Bereavement Leave and Jury Duty Pay
• Life Insurance Benefit
• Health Savings Account, Accident, Personal Cancer Protection, and Short Term Disability
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Local Attraction Discounts
• Associate Referral Program
• Tuition Reimbursement
• Resort Accommodations Discount

Connect with us! @brittainresorts

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.