MEET THE TEAM

Management Team

With decades of experience in all facets of hospitality, across all major brands, our team at Brittain Resorts & Hotels is fortified with a unique blend of capabilities, resources, and relationships. While many hotel management companies are designed to be very thin within the corporate team and place the burden of expertise and expense on the hotels’ themselves, Brittain Resorts & Hotels has built an internal team with deep experience in each discipline of hospitality.

All
Executive
Operations
Revenue
Marketing
Sales
Human Resources
Accounting
Food & Beverage

Clay Brittain, III

Chairman Of The Board

Matthew Brittain

Chief Executive Officer

Patty Falkowski

Chief Financial Officer

Chris Bastas

Executive Vice President

Matthew MaGee

Lead Counsel

Patrick Norton

Chief Marketing Officer

Kris Kuball

Chief Operating Officer

Brittney Jones

Chief Development Officer

Melissa Bilka

Vice President of Team Member Services

Terry Lavey

Vice President of Operations

Rebecca Smith

Vice President of Operations

Brian Miller

Vice President of Sales

Chris Ellison

Vice President of Revenue

Carlie Fletcher

Vice President of Marketing

David Crone

Vice President of Food & Beverage

Adam Townsend

Vice President of Homeowner Relations

Steve Jones

Vice President of Operations - Florida

Jeff Wood

Senior Director of Operations

Jeremy Slone

Director of Technology

Jason Morgan

Task Force Director of Operations

Marissa Bazinet

Corporate Director of Food & Beverage Systems and Training

Jill Brennan

Senior Director of Operations Starbucks™

Jordan Vanderleest

Area Director of Food & Beverage

Brian White

Director of Loss Prevention & Claims

Jerome Orr

Brightworks General Manager

Nicole Middleton

Regional Director of Revenue

Laura George

Regional Director of Revenue

Olivia Smallwood

Revenue Manager

ZoË Jam

Revenue Manager

Tom Emmert

Revenue Manager

Madeline Campbell

Revenue Analyst

Jordyn Kelly

Revenue Coordinator

Sarah Gerlach

Senior Brand Manager

Matt Chmilewski

Digital Marketing Manager

Chloe Ketterer

Social Media Manager

Michael Daniel

Videographer & Photographer

Carly Hilton

Digital Marketing Coordinator

Lexi Stasiak

Database and Graphic Designer

Ali Hartman

Social Media Coordinator

Hannah Wiesner

Executive Assistant

Carol Grogan

Task Force Director of Homeowner Services

Jena Williams

Homeowner Relations Administrator

Amanda Szubert

Associate Director of Sales

Kristine McBride

Director of Reservations

Victoria Ledwich

Sales & Marketing Accounting Manager

Robin Caruana

Regional Group Sales Manager

Brooke Miller

Regional Group Sales Manager

Brittany Park

Director of Team Member Services

Sydney Martin

Housing Manager

Olivia Barbeau

Talent Acquisition Manager

Paige Harris

Recruiting Specialist

Janeen Boone

Recruiting Specialist

Denise Staley

Team Member Programs Specialist

Mike McDaniel

Team Member Services Coordinator

Meg Jacobs

Recruiting Specialitst

Chelsea Tuazon

Assistant Controller

Justin Rhodes

Senior Staff Accountant

Cole Rateliff

Senior Data Analyst

Janice Brantly

Senior Accounting Specialist

Nicole Lankey

Accounting Administrative Assistant

Melody Harless

Senior Staff Accountant

Laura Norton

Senior Staff Accountant

Mikela Creech

Senior Staff Accountant

Laura Feghali

Financial Accounting Supervisor

Shelly Etheridge

Staff Accountant

Kevin Meadows

Staff Accountant

Richlynn Knox

Accounts Payable Clerk

Megan Lyon

Accounts Payable Clerk

Technology 

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